Richard, Sandy, Brittney and Rob
In the past, we had read many of the letters people had written to you and thought that they were embellished at least a little. But after listing and sellingour condo with you, we now know that all those people were merely stating the truth. We listed our unit with the two of you based solely on the impressive number of condos you had sold this year. But after observing your expertise and conscientiousness, we knew we had made the right choice. You took care of every detail. All we had to do was sit and wait for our checks to arrive. Thanks again for all your help and friendship.
Wayne & Vickie Heitman
The Colony at Mandalay Beach
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Please accept this unsolicited letter along with our permission to use it as a testimonial to your excellent service. Sandy and Richard's attention to detailassured that all parties' needs and expectations were met along the way. This one-acre of space in this letter will not allow me to list all of the things that Sandy and Richard did in order to facilitate this transaction. They were not onlyconsummate professionals representing both sellers and buyers; they were good friends to all. After talking with others who have dealt with the Rutter's, I learned that our experience was not unique. It is no mystery to those of us living here why Sandy and Richard's signs are ubiquitous throughout The Colony. In closing, I would recommend Sandy and Richard Rutter without reservation to anyone seeking to employ a Real Estate team to sell or acquire a home in The Colony.
John N. Edwards
The Colony at Mandalay Beach
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We greatly appreciate the professional and personal way you handled the sale
of our condo. The fact that you went beyond our expectations by watering our
trees all the weeks we were on vacation ! Even staying in touch by phone when
you went to your Mom's in New York while she was ill. It meant a lot to us to
know you cared about each detail from beginning to close of escrow. We made a good choice when we signed with you. Thanks again !
Geri & Sherm Pearl
The Colony at Mandalay Beach
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Their knowledge of the Colony was impressive, as was their presentation. As
time with them progressed their diligence, professionalism and integrity was
the hallmark of their personal standard. Their intimate knowledge of The
Colony is an invaluable asset. Through three sales experiences, from both
sides of the contract, we have found Sandy and Richard to be the consummate
realtors, we also found them to be great friends.
Captain & Mrs. Paul Lotz
The Colony at Mandalay Beach
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Just want to thank you for your assistance and guidance in the purchase of our
condominium in The Colony. We really appreciated that you followed up and let
us know about things as soon as they became available. I´m sure this home would
have sold had you not been so prompt in letting us know that it was new on the market.
You were very dedicated and professional with all the details from offer to closing.
We thank you again for all your help, and would not hesitate to recommend
your services to everyone.
We look forward in the future to seeing you as both friends and neighbors...
JUSTINE & JIM BARTOLI
The Colony at Mandalay Beach
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We would both like to thank you so much for the excellent service you gave us during our pursuit and final purchase of our condo at The Colony. Our various requests were handled by you in a very helpful and efficient manner through the final transaction and we appreciate it. Finally, we would like to say that, if we should consider any sale or purchase, you are the people we want to handle it for us.
PHIL & DOROTHY OSBORN
Osborn Properties
The Colony at Mandalay Beach
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I want to thank you very much for the wonderful service and assistance which you rendered in the sale of the trust´s property. Because of the distance between our office and the property and the trustee´s inability to spend any time at the property, the sale of this property could have been a nightmare. But yourdiligence and unexpected helpfulness made this the easiest sale I have ever been involved in.
As a Real Estate and business firm, we have dealt with hundreds of Realtors. However, Mr. Narvid and I both agreed that you are by far the best Real Estate people we have ever had the pleasure of working with.
I was most impressed by the service you provided. I could not believe that you were so willing to assist us in preparing the property for listing. Without your help, this phase would have been extremely difficult. Additionally, you were always on top of every development.
I highly recommend that anyone considering listing with you, do so without hesitation. I am sure they will be pleased as my client and I were. Thank you again for your superb effort and assistance.
LINDA B. TAKAHASHI
Narvid, Glickman, Scott and Frangie
Attorneys at Law
The Colony at Mandalay Beach
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The reason for this letter is to thank you for your hard work, integrity, andfollow-thru in the recent sale of our beach place at The Colony. I usually do not contract with a selling realtor but your knowledge of the local market and your energy convinced us to do so.
We felt that you more than earned your sales commission! (I thought I´d never say that). We have bought and sold about 12 properties over the past 28 years and we can surely say your effectiveness was without equal in our experience.
As a retired U.S. Air Force General and Industry Executive, you supported and sometimes countered my strong views very tactfully with a positive outcome for all. Thanks again for your strong and successful insight and effort.
DEL & SHIRLEY JACOBS
The Colony at Mandalay Beach
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Eve and I would like to take this opportunity to say thank you to both of you for all the help that you were able to give us in the successful selling of our condo at The Colony.
If it were not for all the extra attention that both of you were able to provide, I am not sure if we could have sold it as quickly as we did. The professionalism and the personal care that you gave us is beyond words. Coldwell Banker Town & Country should be proud to have people like you and Richard representing them.
When and if the occasion arises that we would be interested in purchasing a home or condo, our first telephone call will be to Sandy & Richard. If anyone is looking for a recommendation as to your ability in marketing their property, please have them call us.
DAVE & EVE WAGNER
D.H. Wagner & Associates
The Colony at Mandalay Beach
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This letter is for the purpose of expressing our appreciation for your extraordinary services representing us in the sale of our Colony home.
Over the years, we have been involved as principals in the purchase and or sale of many real properties. Never have we experienced the dedication,persistence and expertise you exhibited in the recent sale of our condo.
There is no question in our minds that prospective buyers liked the way you presented our property. We have no hesitancy in recommending you to anyone who either wants to buy or sell property.
We hope that our paths will again cross. Thank you again for your efforts.
AARON & DORIS HELLER
The Colony at Mandalay Beach
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We wanted to thank you again for the incredible job you did in helping us in the recent sale of our home. Ours was a challenging sale right from the beginning (as we´re sure you won´t soon forget!) Yet you supported us through it all and always made us feel that we, the client, really did come first. That´s hard to find these days.
Your professionalism and broad based real estate expertise made us feel like we were in the most capable hands possible, and the successful sale of our house proves it. The caring and tireless effort you put in for us at every turn clearly paid off. Your names are mentioned with total confidence to everyone we know. We had the best in the business helping us, and we are more than happy to pass that word along.
We certainly cannot forget to mention that not only did you do a remarkable job in helping us to sell our home, but you also found us our Dream property in The Colony. After listening to us as sellers, and really hearing our needs, desires, and goals, you were able to deftly guide us as the buying agents in the purchase of our beautiful new home.
We feel so fortunate to have worked with you both. You made both selling and buying a home a breeze. Bob and I thank you and commend you for yourwork ethic, professionalism, and real estate knowledge. We wish you all the best and much continued success.
ANN & BOB JACOBSEN
The Colony at Mandalay Beach
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We continue to be impressed by your tireless dedication and high levels ofprofessionalism, good natured cooperation, intelligence and attention to details. A very positive experience!
LEWIS & SHARON SASSE
The Colony at Mandalay Beach
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We want to take this opportunity to thank you for all your hard work anddedication in selling our condo at The Colony. From the first day we sought you out to discuss the sale of our property until the day we closed escrow, we were extremely pleased with the job you had done for us.
Your commitment in helping us was never ending and persistent. We were out of town owners and your consideration of that made the selling of our condo very pleasant when it could have been a nightmare.
The service you provided us went beyond the call of duty. But your other qualities ofcharacter and personality added so much charm and confidence in our realtor/client relationship.
Your professionalism, dependability, honesty, reliability is the best! We had all the confidence in the world that you would do the right thing, all with such apleasing attitude and, of course, that great New York accent. And the fact that you were still able to commit yourself to the sale of our condo through the loss of your Father, Sandy, was way beyond our expectations.
It has truly been a pleasant and positive experience for both of us. We would highly recommend your services without any reservation.?
KAE & REGGIE YATES
The Colony at Mandalay Beach
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Just a quick note to thank you for all your hard work in helping us purchase our condominium. You made yourselves more than available and your interest andenthusiasm were sincerely felt.
We are looking forward to having you both as neighbors and getting to know you better. Thank you again for your warmth and professionalism.
PAUL & LEZLY LOTZ
The Colony at Mandalay Beach
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Herb and I could not have been more pleased dealing with you on the sale of our condo. Being three thousand miles away doesn´t help when you´re involved in a transaction such as this, but we never once felt uncomfortable or uneasy. We knew you were there working for us. I´m sure you´ll agree this wasn´t one of your No Brainer, sales, but you hung in there in every instance.
We want you to know we appreciated your keeping in touch as frequently as you did. We never had to wonder what was happening in Oxnard. Thanks again for a job well done!
HERB & ANN ROSEN
The Colony at Mandalay Beach
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Bob & I would like to thank you so much for your great service. Yourprofessionalism and efficiency have impressed us greatly!
BOB & KYUNGHAE SCHWARTZ
The Colony at Mandalay Beach
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As a West Los Angeles Real Estate Agent and with my condo to sell, I was lucky to have chosen you to represent me. I know what makes a good agent.Constant attention and immediate availability. You responded at all times with a cheerful attitude, intelligence and caring.
It´s with appreciation and thanks that I congratulate you for a job well done, making the transaction a pleasure for myself and the new buyers.
ANN MARKOVITZ
The Colony at Mandalay Beach
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Dawn and I want to thank you for finding us our Dream Home! We tell everyone we have died and gone to heaven.
You were very astute in putting us and the seller together and it turned out to be a win for all concerned. Thank you for all your hard work and being so patient with our requests and questions.
CHARLIE & DAWN BLANEY
The Colony at Mandalay Beach
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Jim and I want to thank you for everything you have done for us these past few months. You have both been wonderful and I already miss talking to you on a daily basis!
We appreciate the time you have spent with us and on us. Your explanations, your suggestions of the 1031 Exchange, all your attention to details, yourorganizational skills, and your staying in touch on a daily basis.
We thank you for going way, way, way above and beyond and finding us our tenants. I don´t think there is anyone who would have bothered to do that.
As you know, we look forward to the day when we will become Colonyresidents and having the two of you for wonderful neighbors and friends.
JIM & KATHY CARR
The Colony at Mandalay Beach
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We want to express our appreciation for all of your assistance with the sale of our condo in The Colony. We know it is your job to buy and sell properties, but you really went beyond the call of duty with helping us, especially since we do not live there full-time. You were absolutely a life saver!
Your weekly phone calls kept us updated at all times. You gave us so much extra time and attention. You were extremely patient considering we have so many partners in the ownership of the condo.
We wish you were in Granada Hills when it comes time to sell our homes. You were AWESOME!!! It is with this letter we send our appreciation and deepest thanks for handling everything in an efficient and professional manner.
Gloria Dunkel, Barry & Maxine Sreden, Jeff & Karen Jones
The Colony at Mandalay Beach
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Sandy and Richard are the Best! They always had our best interests in mind,responded immediately to any of our calls, plus are super nice people. Also it was really important to us to have them negotiate for us.
We sold a property at The Colony and bought a home in Mandalay Bay. They represented us in both transactions.
Jerry & Kay Hutcheson
The Colony at Mandalay Beach
Mandalay Bay
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